Telemetry & Watermark in Community Licenses

Community Licensing is now available for SciChart.js (JavaScript) post version 3.2! Find out below the following information:

	
Terms & who can use it
Time & Feature Restrictions
Tech Support in Trial & for Community users
Telemetry & Watermark info

Q: Is there a Free Community Edition of SciChart.js?

Yes! SciChart.js comes with a free community edition, entirely free for non-commercial, educational and personal use. This will display watermark in the bottom of the chart. To remove the watermark, purchase a commercial license. 

Q: How to start a Free Trial of SciChart.js for Commercial Use?

There is no need to start a free trial of SciChart.js for commercial use. Just use the Community edition for "a reasonable time period" for evaluation for commercial projects before purchasing. 

For further detail on Community License terms, see the Community License Terms page here: https://support.scichart.com/support/solutions/articles/101000482630

Q: Does the Community Edition of SciChart have a watermark?

The SciChart.js Community Edition has a watermark shown at the bottom left of the chart. This looks like this when you use the Community Edition of the library.

Q: Can I hide, move or resize the watermark?

It is not possible to hide the watermark in SciChart.js community edition. If you want to remove the watermark then you can buy a commercial license.

It is not possible to resize the watermark in SciChart.js community edition, however you can move the watermark if it is obstructing an important part of your chart data. 

To do this, set the property sciChartSurface.watermarkPosition, e.g.:

sciChartSurface.watermarkPosition = EWatermarkPosition.TopLeft

Q: How to remove the trial watermark in SciChart.js?

To remove the trial watermark displayed by the community edition of SciChart.js, you will need to purchase a commercial license from https://www.scichart.com/shop and apply this license to your application. 

For further FAQs on licensing, please see https://support.scichart.com/support/solutions/articles/101000385263-scichart-licensing-faq 

Q: Explain more about SciChart.js Telemetry (App Analytics)?

If you are using SciChart.js community edition, we collect usage telemetry in a GDPR compliant way via Azure App Analytics. Telemetry contains the SciChart version, URL where deployed, product code and license type.

No user-identifiable information is sent, no data about your application or data from your application. The IP address or user data of your users is not sent or stored. This minimal set of information is used to see trends in SciChart.js usage and in future may be used to help us detect errors or performance bottlenecks. 

Q: Can I remove or turn off Telemetry?

This is not possible with the community edition of SciChart.js, however we have two license types for commercial users:

1. Standard license, which contains license-audit telemetry from development machines only (not production domains/apps)
2. Air-gapped license, which has no communication at all. 

If you would like to discuss these options in more detail, please contact our sales team.