Q: I need to purchase developer licenses of SciChart. How do I do this?
The store allows you to purchase 1 year, 2 year and 3 year subscriptions which include multi-year discounts for standard SciChart licenses. If you need a site license, or advanced license for OEM/Embedded or large scale deployments, please contact sales@scichart.com
1. You can purchase directly on our website, at https://www.scichart.com/shop/. Click on the Buy-Now button for the product you wish to purchase.
2. Select number of licenses, and the subscription duration (1 year, 2 year or 3 year). SciChart is licensed per developer, see SciChart Licensing FAQ
3. On the checkout page, select "I am a reseller" if you are a purchaser or reseller, this allows you to enter separate purchaser / end-user fields. There is also an option to automatically renew which can be disabled
4. If you have a coupon code, enter it in the box as shown below and click "Enter Coupon"
5. Enter your user / billing details, credit card or wire-transfer payment details and select "Complete Checkout"
Thank you for your custom!
Q: When will I receive my license keys?
Licenses are emailed immediately after payment received. For credit cards, this will be immediate. For wire-transfer payments, please allow 2-3 business days for payment to be received and processed.
After purchase, Invoices emailed as well, or found here.
You can also view invoices + purchase + licensing details at www.scichart.com/profile after purchase.
Q: What is the SciChart Billing Address / VAT ID / DUNS Number?
SciChart's billing address is:
SciChart Limited
16 Beaufort Court,
Admirals Way,
Docklands, London. E14 9XL
United Kingdom
VAT ID: GB101957725
D-U-N-S Number (Dun & Bradstreet): 228272970
Companies House number: 07430048
Q: Do you accept payment in Euros, Dollars, Pounds or other currencies?
The SciChart store accepts payments in Euros, Dollars (USD) and GBP (British Pounds).
Please note, our base prices are in US Dollars, and quotes in other currencies, such as Euros, British Pounds etc... are subject to exchange rate fluctuations.
Pricing on this page is for information purposes only and may be subject to change in the future. If you wish to get an accurate quote, please go through the steps outlined in How to self-quote SciChart using the web store.
Q: I have paid, but did not receive a license email
Licenses will be emailed out to the purchaser and end-user entered on the store immediately after payment received. If this was credit-card payment, the process is immediate. For wire transfers, please allow 2-3 business days for the transfer to complete.
If you have not received a license key email and you expect one, please check your spam folders and white-list our emails!
Purchasers/end-users can also view the license details at scichart.com/profile
If you still cannot find license details after payment in other my-account or email, please contact technical support.
See also
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