RSS Feed
News
Aug
8
SciChart iOS/Android Features Survey
Posted by Andrew on 08 August 2017 11:04 AM

Update!!

Thanks to everyone who responded to our survey! Overall the most feedback received was that users wanted to see better documentation, examples and customisation guides for SciChart iOS & Android. Chart types Pie, Donut were also requested and are in progress now. Some of the other feature requests (secret!) we have on our longer term road-map. 

If you would like to see improvements to SciChart iOS/Android Documentation,
Read more »




Feb
22
Should we ship iOS Chart examples in ObjectiveC? Or just Swift?
Posted by Andrew on 22 February 2017 01:30 PM
// Are Objective C Examples Useful?


Read more »




Aug
8
Should we be supporting Silverlight?
Posted by Andrew on 08 August 2015 10:11 AM

Since Microsoft announced the end-of-life for Silverlight in 2012, support for this platform has waned. We are still supporting Silverlight for a number of reasons, but we want to hear from you what you think about this platform, and whether we should continue supporting it after the next major version (v4) of SciChart.

Please take 5 minutes to answer our short survey on whether we should continue to support
Read more »




Mar
17
SciChart – the Value of Priority Support!
Posted by Andrew on 17 March 2015 02:18 PM

Recently in October 2014 we introduced a new support policy, where we decided to give priority support tickets to SciChart WPF/SL Professional and Source-code customers. SciChart WPF Basic and trial users would still receive support, but via the forums. This is part of an ongoing process of continually improving and refinining the tech
Read more »




Jun
13
Support 2.0: How we arrived at an Awesome Hybrid Support System
Posted by Andrew on 13 June 2014 10:13 AM
March 2012: The beginning

I don’t want to read this… Just take me to the video

Screen Shot 2014-06-13 at 08.14.47A long time ago in a
Read more »




May
30
Market Research: Should we re-open the Forums as Community Q&A?
Posted by Andrew on 30 May 2014 01:19 PM

Hey SciChart users!

So, we need your feedback asap on a company-level decision on how we provide support and information to users. Those who know us from a long time ago will know we used to have an online Forum (now decommissioned, replaced with Ticket-based support and
Read more »





CONTACT US

Not sure where to start? Contact us, we are happy to help!


CONTACT US

SciChart Ltd, 16 Beaufort Court, Admirals Way, Docklands, London, E14 9XL. Email: Legal Company Number: 07430048, VAT Number: 101957725