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Your New SciChart Account – Single Sign On FAQs
Posted by Andrew on 12 September 2014 10:45 PM and now have Single Sign On

Please note: If you cannot log in to the support site, or experience any issues following the recent upgrade, then scroll down for a backup email and let us know!

This weekend we put live a Single Sign-On implementation between and This is part of our on-going commitment to improving our systems to better serve
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Support site down
Posted by Andrew on 10 September 2014 07:15 AM

As of Wednesday 10th September 08:00 UTC, the support site is down. We are investigating the cause.

For urgent support requests, please contact, or, use our online Forums. All other services are unaffected.

UPDATE: The support site is now available as of 10:30 UTC. 


Best regards
[SciChart HQ]

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Summer Offer Ends Soon! Plus, What’s on the Horizon
Posted by Andrew on 21 August 2014 09:20 PM
Summer Offer Ends Soon!

If you haven’t seen it yet, we are running a special offer on all products on our Buy-Now page for all purchases until the end of August. The first 100 orders which use the coupon code SUMMER-OF-SCI are discounted by 15%. So far approximately half have been claimed.

If you are trialling, or processing an order now, do hurry, the offer expires in just ten days, on the 31st
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SciChart v3.1 Build 4761 Released
Posted by Andrew on 13 July 2014 07:11 PM
SciChart v3.1 Build 4761 Released

We are pleased to announce a hotfix update to SciChart. Version 3.1.4761 is a cumulative update with Features & Fixes which have already been deployed to the Nightly build, now packaged for full release for our customers.

You can get the Installer from our Downloads page, or the download or reference the DLLs from our NuGet feed. Full instructions on the
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SciChart Support – Question Asking Guidelines
Posted by Andrew on 10 July 2014 11:28 AM
Where possible, we encourage you to use the Forums!

Hey SciChart Users!

A few weeks ago, we asked the question Should we re-open the public forums as Community Q&A. Thanks to everyone who got in touch – we had an overwhelming response! 100% of respondents voted enthusiastically to see the forums re-opened as a Q&A site. However, since the Q&A site went
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Should we remove the Version Number from the SciChart DLL?
Posted by Andrew on 15 June 2014 12:32 PM

On Friday we sent out a mailshot with a 1-question survey for our user base:

Q: Should we remove the Version Number from the SciChart DLL Filename?

The results are not as clear-cut as you might think! Here are the results as of Sunday 15th June.

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Not sure where to start? Contact us, we are happy to help!


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