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Jul
4
NuGet Feed Nightly Build Retention
Posted by Julia Skorobogata on 04 July 2018 03:51 PM

As of July 5th, 2018 we are going to change our NuGet nightly builds and package policy. Please read on to secure your previously integrated SciChart packages and set up future feeds correctly into your build system.

Why the change in Package Retention?

Over the years we have built up quite a library of tens of gigabytes of NuGet packages. Our host won’t allow us to increase the disk space any further without going onto a dedicated server plan, which would
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May
17
Support Policy
Posted by Julia Skorobogata on 17 May 2018 05:19 PM

At SciChart, we pride ourselves on excellence in technical support and we want you to get a fast resolution to your requests.

In order to maintain an excellent level of service, as of May 2018, we have re-defined our support policy.

What are the Support Options?

SciChart customers may choose between packages with and without support. The no-support option comes with 90 days updates only. The Supported packages come with at least
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May
16
SciChart Support – Question Asking Guidelines
Posted by Julia Skorobogata on 16 May 2018 12:39 PM

At SciChart, we pride ourselves on excellence in technical support and we want you to get a fast resolution to your requests.

We are asked literally hundreds of questions per week and we want to help you to build applications using our software, but to do that we need you guys to ask excellent questions.

What self-help resource we provide?

All our licenses include access to these online resources:




Sep
20
Support Policy
Posted by Julia Skorobogata on 20 September 2017 02:13 PM

At SciChart, we pride ourselves on excellence in technical support and we want you to get a fast resolution to your requests.

In order to maintain an excellent level of service, as of 20th October 2014, we have re-defined our support policy.

What Support Resources do we provide?

All our licenses include access to these online resources:




Nov
27
SciChart v3.2 – We’re so close …
Posted by Andrew on 27 November 2014 10:23 AM

A quick update for those of you who are waiting for SciChart v3.2. We are so close! We just wanted to update you where we are at, so you don’t lose faith in us :)

You can grab a nightly build off our NuGet server right now (see below for details)

When will the MSI Installer / Full v3.2 Release be
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Oct
17
Roundup of new FAQs – 17th October
Posted by Andrew on 17 October 2014 11:16 AM

In the past few days, we have added or updated a number of new FAQs to the Knowledgebase following user questions. Please see below.

Q: Does SciChart Support Technical Indicators? 

A:
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CONTACT US

SciChart Ltd, 16 Beaufort Court, Admirals Way, Docklands, London, E14 9XL. Email: Legal Company Number: 07430048, VAT Number: 101957725