Purchasing & Reseller Guidance

To be a successful purchaser of SciChart we recommend customers and resellers follow the below guidance
and procedures and are made aware of our standard practices.

New License Quotations

SciChart products can be found on our store: https://store.scichart.com/

Please ensure that product names as displayed on the store are used to request quotations
alongside the term period, number of developers, the country where billing will occur from
and the company name of the end-user.

This is to ensure that the quotation is accurate as per the end-users requirements and to
validate relative taxation for invoicing.

Quote requests should include this in a written format direct to sales.

Quote requests should not be an attached email from the end-user.

Quotes requests should not be an image of the store.

You will then receive a quote in a separate email bearing the quotation ID “QU-####” where
# = number.

All quotes as standard are for payment before delivery. If you require NET terms please seek
approval and notify your sales consultant. Please ensure you check the terms of the quote.

Quotes are only valid in the currency they are issued in and are issued in USD as standard.

Example: 4 x SciChart Bundle SDK Enterprise, 2 year term (payments originating US) for
Company X

Renewal Quotations

Please ensure you include the Order ID of the license. Licenses will bear the following
nomenclature: “ABTSOFT-####” or “ABT######-####-#####” where # = number.

If you do not have the Order ID, please provide both a serial key and email of the license
owner. Please ensure that the steps from New Licensing Quotations are adhered to.

Serial key example: “11a1111a-a11a-1a11-a1a1-a11a11a111aa”

Renewal quotations should include the renewal term from 1 – 3 years.

All quotes as standard are for payment before delivery. If you require NET terms please seek
approval and notify your sales consultant. Please ensure you check the terms of the quote.

Quotes are only valid in the currency they are issued in and are issued in USD as standard.

Example: Renewal ABTSOFT-####, 2 year term.

Purchase Orders

Purchase Orders should include a valid quote as provided by SciChart. Quotes will bear the
following reference nomenclature: “QU-####” where # = number.

Purchase orders should include the full billing address including country.

Purchase orders should include the full name, email, company, phone number, and country
of the end-user.

Purchase orders should include a purchase order reference generated by your company.

All quotes as standard are provided on payment before delivery payment terms. We cannot
process a Purchase Order which has NET terms if quotes were not provided on this basis and will need to re-quote. 

If paying by wire transfer, please ensure payments are sent to the account details on the
invoice in the currency shown.

Reseller Discount

As standard, SciChart does not offer a reseller discount.