Posted by Andrew on 30 January 2019 05:41 PM
The SciChart Forums are a super popular resource for customers and trial users of SciChart to ask questions how to do things, how to add certain features to the chart in either WPF, or iOS/Android platforms. Over the years we’ve collected no less than 2,388 forum questions about our charts, which have been answered mostly by our staff and sometimes by the community to!
There are however a lot of duplicate questions on the forums, and sometimes the same thing gets asked again and again… In order to help reduce this duplciate content, and to help you find answers faster, we’ve invested in adding a custom search feature to the forum.
As soon as you type in the Question box, it will now start to search the SciChart site documentation, forum questions and knowledgebase articles, returning the most relevant results. Results are powered by Elastic Search, which doesn’t exactly give the same high precision results as Google, but it is a powerful, open source search engine that provides pretty decent results on multiple sources combined. We’re hosting the search engine on a linux server, separate to the SciChart website. You can check out the test interface at https://search.scichart.com. Our forum now requests results from search.scichart.com as you type, hopefully, providing you with very useful results!
Further investment on the horizon
Watch this space as we’re hoping to invest further into small systems like this to give you a better user experience, and to help us to grow into the company we envisage, which is market leader in fast, flexible, powerful, charts on all major platforms.
If you have feedback about this system or wish to suggest some improvements, as always, we welcome you to contact us!
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