Knowledgebase: Sales & Licensing FAQ
Additional License & Upgrades Pricing
Posted by Andrew BT on 01 July 2015 08:12 AM

After purchasing SciChart licenses you may find that you need additional licenses, or you may wish to upgrade to another SciChart product or package. Below we answer some frequency asked questions about purchasing additional licenses & license upgrades. 

How much does an Additional License cost? 

If you have purchased one or more SciChart licenses, you can purchase additional licenses afterward and add them to your original order. This is helpful if you are scaling or growing a team, as many teams start out small and grow over time.

There is no discount for adding additional licenses after a purchase, but there is a benefit in that your support expiry date gets longer. 

How does purchasing additional licenses affect my Support Expiry Date?

Say you purchased 3x SciChart WPF 2D Professional on 1st September 2015. These licenses come with 365-days support & updates, so your support expires on 1st September 2016.

On the 1st July 2016, you wish to purchase an additional 2x SciChart WPF 2D Professional licenses.

  • The cost is the same as our web price, which is $899 * 2 * 0.9 = $1618.20 USD

  • However, the total support expiry date of the order is shifted further into the future because of the additional purchases. 

  • The calculated support expiry date is equal to

    = (remaining licensing days * 3 original licenses) + (365 days * 2 new licenses) / 5 total licenses

    = (62 * 3 + 365 * 2) / 5

    = 171 days to renewal

    New support expiry date is 171 days from the purchase date = 19th December 2016. 

In this case, you will have a single order with 5x SciChart WPF Professional which now has a renewal date of 19th December 2016. 

Can I upgrade to SciChart WPF 2D Enterprise after buying SciChart WPF 2D Professional? 

Yes, you can upgrade from any product to another at any time during your support and updates subscription. The cost will be the difference in price between the two products, but the support expiry date will not change. 

For example

Say you purchased 3x SciChart WPF 2D Professional on 1st September 2015. These licenses come with 365-days support & updates, so your support expires on 1st September 2016.

On the 1st July 2016, you wish to upgrade to SciChart WPF 2D Enterprise

  • The cost is the difference between 3x WPF 2D Professional ($2157.60) and the SciChart WPF 2D Enterprise edition ($3597.60) = $1,440 USD

  • The support expiry date remains the same (1st September 2016)

Can I upgrade to SciChart WPF 2D Enterprise at renewal time? 

Sure, when you receive a renewal offer, you will receive a quote to renew your current product tier and also the tier(s) above. It is possible and cost effective to upgrade from Professional to Enterprise at renewal time.

 

Further questions, please contact sales by opening a sales ticket on this site!

Best regards,
[SciChart Sales]

 

 

 

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