Coming Soon to SciChart Q3/Q4 2017
Posted by Andrew on 29 September 2017 01:46 AM
We’ve been quiet for a while, so we thought it was a good time to make an announcement about what we have been working on, and what we are doing soon for SciChart in Q3 & Q4 2017.
Website Upgrade – Why SciChart, Testimonials, Showcase and More
Over the summer, the SciChart website has undergone a revamp! We’ve included a lot more information to help prospective customers with the right information to help them choose SciChart as a charting component. This includes the new styled menu, as well as Why SciChart and Showcase pages. Have a look if you haven’t already! We hope you like what you see!
SciChart WPF v5 Coming Soon
Our flagship product: SciChart WPF, is undergoing a major revision. This is a huge release which incorporates a lot of feature requests, bug fixes and improvements which you have requested. SciChart WPF v5 is in BETA now and will include:
WPF 2D Chart New Features & Improvements
WPF 3D Chart New Features & Improvements
SciChart UWP BETA Coming Soon
Yuriy on our team has managed to create a prototype for SciChart on UWP. Can you believe it! This has been hard work due to the maturity of the UWP API. We have faced problems such as lack of MarkupExtension, no support for Bindings in styles, no dependency property inheritance, no RelativeSource FindAncestor binding etc… However, through hard work and sheer determination he has managed to get a chart rendering with several of our series types in Universal Windows Platform. We hope to be releasing a BETA for this shortly along with the release of SciChart WPF v5.
SciChart iOS/Android v2.1 Coming Soon
After the release of SciChart iOS/Android v2.1 we aim to be focussing on our getting-started guides, documentation and more as per your feedback from our features survey.
We would welcome your continued feedback on what you would like added to the iOS & Android charts.
Q4 2017 and Beyond
What else are we working on? As well as projects for the immediate future, this is our roadmap for the rest of 2017 and beyond.
SciChart iOS/Android Documentation, Getting-Started Guides
We’re continually trying to improve our SciChart iOS & Android documentation to make it easy to use and get started, and maintain the great reputation we have from SciChart WPF into our new products.
If you would like to feed back on what documentation topics you want added to SciChart iOS & Android, please contact us.
SciChart iOS/Android Examples and Showcase Appstore Publication
We are also planning to publish the SciChart iOS/Android Examples to the AppStore as well as the SciChart iOS/Android Showcase. The showcase features some great demos, including the Spectrum Analyzer demo, the ECG demo and now a new Trading App demo. These are available currently from our Github repositories: https://github.com/abtsoftware/SciChart.iOS.Examples and https://github.com/abtsoftware/SciChart.Android.Examples
SciChart iOS/Android 3D Chart Prototype
It is very early days but we are working to include our 3D engine into SciChart iOS/Android to allow 3D Charts on these platforms. We hope to release this in 2018.
SciChart iOS/Android ReactNative and NativeScript Support
We already have a very early prototype for using SciChart with NativeScript on our Github repository: https://github.com/ABTSoftware/SciChart.NativeScript.examples/tree/NewCharts. This shows a simple line chart (nothing more) and shows you how to use SciChart iOS + Android with this popular framework. More to follow!
Contact Us for Feedback
Is there anything else you would like us to add to SciChart, SciChart’s documentation or examples or our website? Please contact us!
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SciChart WPF v4.2.5 Build 10565 Released!
Posted by Julia Skorobogata on 22 September 2017 07:15 AM
We are pleased to announce the release of SciChart v4.2.5 Build 10565. This is a minor update which contains a number of bug fixes and minor improvements. It is strongly advised for users of SciChart v4.x to upgrade to this version, which is a drop-in replacement.
What’s New in SciChart WPF v220.127.116.1165?
There is a number of bugs and memory leaks fixed along with some minor improvements of 3D charts. It is recommended for all users of SciChart WPF v4.x to update to the latest version, which should be a drop in replacement.
Where to Get It?
SciChart WPF v18.104.22.16865 is available from the usual channels.
Please ensure you uninstall the previous version(s) of SciChart before installing v4.2.5 as this can prevent some issues in the upgrade process!
The post SciChart WPF v4.2.5 Build 10565 Released! appeared first on Fast, Native Chart Controls for WPF, iOS, Android and Xamarin.
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Posted by Julia Skorobogata on 20 September 2017 02:13 PM
At SciChart, we pride ourselves on excellence in technical support and we want you to get a fast resolution to your requests.
In order to maintain an excellent level of service, as of 20th October 2014, we have re-defined our support policy.
What Support Resources do we provide?
All our licenses include access to these online resources:
What is Priority Support?
After 20th October 2014, SciChart customers may choose between Professional packages with and without support, SciChart Source-Code products go with 1-year support always. This is Priority Support and it includes:
*Subject to Fair Usage Policy
What does and does not fall under the support scope?
Our support is handled by the same team of developers, who wrote SciChart and are happy to help you with:
To see the full functionality of SciChart library we suggest you try to build a proof of concept of your project with the free SciChart trial.
The following is not in the scope of support, however, we are still happy to assist you where we can as a part of consultancy work:
Where do the trial users or no-support customers seek for help?
All of the resources mentioned at the top are open to everyone. We welcome unlimited forum requests. Anyone can ask questions on the forum or search. The format is Q&A, similar to StackOverflow. There is also a SciChart Tag on Stackoverflow.We love to answer StackOverflow questions. If you ask questions using this tag, our team will be notified. Please don’t underestimate the self-help: across SciChart WPF, iOS, Android, and Xamarin we have prepared hundreds of pages of Documentation, sets of 9 Tutorials for each platform, 250 source code examples. This all is gathered at SciChart Getting Started Page.
For corporate trial users and purchasing requests, please contact email@example.com.
What do we require from you when requesting support
In order to assist you best, please ensure when requesting support, you give us the following information:
For more information, see our Question Asking Guidelines.
What do you describe as Fair Usage?
In order to keep providing our legendary levels of technical support, we have instituted a fair-usage policy for our support services.
Finally, with these changes, we hope to align ourselves with industry standards while continuing to provide an excellent level of support/service which is well above what our competitors provide.
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SciChart iOS/Android Features Survey
Posted by Andrew on 08 August 2017 11:04 AM
Thanks to everyone who responded to our survey! Overall the most feedback received was that users wanted to see better documentation, examples and customisation guides for SciChart iOS & Android. Chart types Pie, Donut were also requested and are in progress now. Some of the other feature requests (secret!) we have on our longer term road-map.
If you would like to see improvements to SciChart iOS/Android Documentation, Examples and Customisation guides then please contact-us to tell us what exactly you want. Email using the contact form and give us your feedback as we will begin to work on these now.
Original article below….
Following the release of version 2 of our iOS & Android chart controls we would like to take a moment to poll you, the users, for your opinion on SciChart iOS & Android.
What would you like to see us build? What do you think about subscription vs. perpetual pricing models? What wouldmake scichart more useful to use?
Please take 5 minutes to answer our short survey below. We welcome your feedback, good or bad, and it all helps us to make a better product!
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SciChart WPF v4.2.4 Build 10393 Released!
Posted by Julia Skorobogata on 27 July 2017 11:36 AM
We are pleased to announce the release of SciChart v4.2.4 Build 10393. This is a minor update which contains many critical bug fixes and minor improvements. It is strongly advised for users of SciChart v4.x to upgrade to this version, which is a drop-in replacement.
What’s New in SciChart WPF v22.214.171.12493?
Lots and lots of bugs fixed! It is recommended for all users of SciChart WPF v4.x to update to the latest version, which should be a drop in replacement.
Critical Bugs (Crash, Memory Leak, .NET 4.0 sustainability issues) Fixed
Where to Get It?
SciChart WPF v126.96.36.19993 is available from the usual channels.
Please ensure you uninstall the previous version(s) of SciChart before installing v4.2.4 as this can prevent some issues in the upgrade process!
Any other news?
SciChart iOS/Android/Xamarin v2 is released! This is a major release that includes API breaking changes and tons of improvements goes with that. Please read about changes, improvements, and features in the release note. We have also adjusted the pricing for new customers. Please get in touch if you have any questions.
SciChart WPF Development in progress
We are also still working on SciChart WPF v5 major update. This will feature a number of new 2D+3D Chart types as well as improvements to speed, stability, and API for our WPF customerbase.
We have delayed releasing this since we want to get it right, and we have so many users using SciChart WPF v4 with great success, that there is no significant rush to get to market and we want to ensure when we do deliver, it will be super-awesome.
If you want to preview SciChart WPF v5 you can do so, again via a public Github repository, which also pulls assemblies from NuGet.
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